Protection
Protecting Your Belongings in Storage
Why Contents Protection Matters
When you trust us with your valuable possessions, we make every effort to keep them secure in our state-of-the-art storage facilities. However, certain circumstances like natural disasters, accidents, or unforeseen events can pose risks that require additional protection. For instance, unexpected incidents such as water damage from neighboring units or other unfortunate events could affect your stored items.
Understanding Insurance Coverage
Most standard homeowner's insurance policies don't extend coverage to items stored in self-storage facilities. Even when they do, they often exclude specific storage-related risks. That's why we've developed a comprehensive contents protection program specifically designed for storage environments.
Mandatory Contents Protection
To ensure the safety and security of all our customers' belongings, we require all stored items to be protected by either our Contents Protection Program or a valid third-party insurance policy. This requirement helps protect not only your possessions but also provides liability coverage if your items cause damage to another customer's property.
Our Contents Protection Program Features
Our specialized protection plan covers a wide range of potential risks, including:
- Fire and smoke damage
- Water damage from burst pipes
- Storm and flood damage
- Theft (with evidence of forced entry)
- Pest and vermin damage
- Lightning strikes
- Explosions
- Earthquake damage
- Civil disturbances
- Malicious damage
- Vehicle and aircraft impact
- Mold and mildew damage
Benefits of Our Program
- Doesn't affect your home insurance no-claims bonus
- Coverage begins immediately upon storage
- Specifically designed for self-storage environments
- Dedicated claims management team
- Quick and efficient claims process
Determining Your Coverage Needs
Your coverage should reflect the full replacement value of your stored items. We'll help you:
- Complete a detailed inventory
- Identify high-value items (worth over £1,000)
- Calculate appropriate coverage levels
Alternative Coverage Options
While we offer our specialized Contents Protection Program, you may opt to arrange your own insurance coverage. If you choose this option, please note:
- Your policy must explicitly cover items in self-storage
- The storage facility's name and address must be listed
- You must provide proof of valid coverage
- The policy must remain current throughout your storage period
Prohibited Items
For safety and legal reasons, the following items cannot be stored in our facilities:
- Explosives or fireworks
- Weapons and ammunition
- Perishable goods
- Flammable materials
- Toxic or hazardous substances
- Cash and securities
- Living organisms
- Radioactive materials
- Tires
- Power generators
- Items emitting strong odors
- Illegal goods
- Specialist high-value items
- Human or animal remains
- Waste materials
Need More Information?
Contact our customer service team to learn more about our Contents Protection Program or to discuss your specific coverage needs. We're here to ensure your belongings receive the protection they deserve while in our care.
View the protection policy with us provided by Basil Fry.
View the protection policy with us provided by Basil Fry.